Market Administrator
Hours: 20 hours per week Rate: £15 per hour / £24,000 per annum (pro rata)
Role Overview
We are seeking a highly organised and detail-oriented Market Administrator to support the smooth running of The Frome Independent and Frome Weekly Market. This role is central to managing trader administration and business operations, ensuring the smooth running of our markets.
Key Responsibilities
Trader Administration
● Monitor and manage the market inbox, responding to queries or directing emails to relevant team members.
● Maintain and update the trader database, ensuring records are accurate and up to date.
● Track and process trader applications, including verifying insurance, food safety certifications, gas certificates, and PAT tests.
● Input successful applications into the master Trader List and reserve list.
● Update the online Market Directory monthly with trader details.
Weekly Market Support
● Input trader details into spreadsheets and maintain accurate records.
● Collate and reconcile trader payments via iZettle and Excel, ensuring alignment with business forecasting.
● Handle and deposit cash payments securely.
● Prepare weekly check-in sheets for Wednesday and Saturday markets.
● Monitor and manage Weekly Market social media channels.
Office Administration
● Order and maintain office supplies.
● Perform general administrative tasks to support the wider business team.
Person Specification
Essential Skills & Experience
● Strong organisational skills with excellent attention to detail.
● Experience in administration, data entry, and record management.
● Ability to manage multiple tasks and deadlines effectively.
● Strong communication skills, both written and verbal.
● Proficiency in Microsoft Office (Excel, Word, Outlook) and confidence with digital tools.
Desirable Skills & Experience
● Experience working in events, markets, or community organisations.
● Familiarity with social media management.
● Knowledge of compliance requirements for traders (insurance, food safety, etc.).
Personal Attributes
● Reliable, proactive, and adaptable.
● Team player with a positive outlook.
● Commitment to sustainability, inclusivity, and ethical practices.
● Enthusiasm for The Frome Independent and its role in the community.